Returns & Exchanges

Due to the perishable nature of our fresh-baked cookies, Levain Bakery™️ does not accept returns or exchanges. However, if your order is damaged or incorrect, we are committed to making it right and ensuring your satisfaction.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please immediately check your package for any signs of damage or missing items to ensure quality.

• 2.
  Contact Customer Support

  If there is an issue, email our team at [email protected] within 24 hours of delivery with your order number.

• 3.
  Provide Documentation

  Include clear photographs of the shipping label and the condition of the cookies to help us process your claim quickly.

• 4.
  Resolution Process

  Our team will review your request and provide a solution, which may include a replacement shipment or a refund to your original payment method.