Frequently Asked Questions
Everything you need to know about our legendary 6-ounce cookies.
How are Levain Bakery cookies shipped?
Our cookies are baked fresh daily and shipped via expedited services to ensure they arrive at your door with the perfect texture—crispy on the outside and gooey on the inside.
Can I reheat my cookies?
Yes! For the ultimate experience, we recommend heating your cookies in a 350°F oven for 5 to 8 minutes until they are warm and melty.
What is the shelf life of your products?
Our cookies are best enjoyed within 2 days of arrival. If you'd like to save them for later, they can be frozen for up to 30 days in an airtight container.
Do you offer vegan or gluten-free options?
We currently offer a delicious Vegan and Gluten-Free Chocolate Chip Walnut cookie so that everyone can enjoy a taste of Levain.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact our team within 24 hours of delivery.
Do you ship internationally?
At this time, we only offer shipping within the United States to ensure our cookies maintain their freshness and quality during transit.